How enquiry data is handled
Privacy information for this website and enquiries
Fix My AI Build is operated by Keshav Infotech. This notice explains how information is handled when you use this website or send a project enquiry.
01
Operator and contact
Keshav Infotech operates Fix My AI Build from Near Hotel Imperial Palace, Yagnik Road, Rajkot, Gujarat – 360001, India. This is the public business contact address. Privacy and data requests can be sent to hello@fixmyaibuild.com.
02
Information you choose to send
The enquiry form stores your name, email, project description and any optional platform, help category, project URL and discovery answer you provide. It asks you not to send passwords, API keys or confidential customer data.
03
Limited context recorded with an enquiry
The system records the landing page, referring host when available, and bounded values for allowed UTM fields. It does not store an arbitrary query string. Browser IP addresses are used transiently for rate limiting and are not stored on the enquiry record.
04
Why the information is used
Authorized staff use enquiry information to respond to your request, assess whether the service is suitable, manage agreed follow-up and understand broad enquiry sources. If work is agreed, necessary information is also used to deliver and manage that engagement. It is not used for automated profiling or advertising.
05
Storage and email handling
An enquiry is stored in the project database before confirmation is shown. When notifications are enabled, a short alert containing the enquiry reference is sent to the approved staff address; the submitted message remains in the protected staff workspace. Email sent to hello@fixmyaibuild.com is forwarded to a monitored Google Gmail account and may also leave a copy in the project mailbox. A notification delivery problem does not remove a stored enquiry.
06
Cookies and security records
The site uses a necessary session cookie for form security and staff authentication. Hosting systems may process IP addresses and technical request details in security and access logs. The site does not currently use advertising cookies or Google Analytics.
07
Retention
Enquiries that do not become projects are normally deleted or irreversibly anonymised within 12 months after the last meaningful customer contact. Confirmed spam is normally deleted within 30 days. Internal notes, automated notifications and system updates do not restart that customer-contact period. Records for agreed customer work are kept as needed for the engagement and documented legal or accounting obligations. A justified exception, such as an active dispute or legal obligation, may require longer retention. No automatic destructive retention task is active.
08
Your requests
You can contact hello@fixmyaibuild.com to ask for access to, correction of or deletion of enquiry information. A request may require reasonable identity verification, and deletion may be limited where information must be retained for an active engagement, dispute or legal obligation.